Климова Ирина Иосифовна
кандидат филологических наук, профессор, руководитель Департамента иностранных языков и межкультурной коммуникации
Cultural Awareness at Workplace
About course
People move around the world for jobs more than ever before, no wonder finding yourself in a workplace with a different cultural context becomes quite a likely possibility. Equally, workplaces become more diverse in the local contexts. These changes present some challenges when it comes to communicating across different cultural contexts. The ability to develop cross-cultural awareness, practice cultural literacy and become a strong cross-cultural communicator is a key to success. The course is aimed at preparing for effective professional interaction between different cultures and communities. Also, the course develops a sense of cultural awareness.The course is aimed at preparing for effective professional interaction between representatives of different cultures and communities.
By the time you have completed this course, you will be able to:
1. Evaluate what kind of dividends cultural awareness can bring you at workplace. 2. Assess the reasons why cultural awareness matters to contemporary companies. 3. Develop your toolbox to improve your cross-cultural communication skills particularly in building trust.
The course will help you maximize your international relationships and develop the skills required to communicate effectively in professional setting across borders.
Result
To know:
What cultural awareness, affinity groups mean The theories within intercultural communication:
- cultural dimensions by G.Hofstede,
- the theory of high/low context cultures by E.T.Hall,
- the theory of high-trust and low-trust categories by Professor Francis Fukuyama
- the phenomenon of trust in business relations by J. Brett and T. Mitchel
Be able to:
- Сompare communication patterns of communication in culturally diverse professional settings
- Interpret the reasons of communication behavior of partners representing different cultures
Own:
- Be able to communicate to solve problems of interpersonal and intercultural interaction with representatives of diverse cultures at workplace
competences
- ability to communicate orally and in writing in Russian and foreign languages to solve problems of interpersonal and intercultural interaction
teachers
Копусь Татьяна Леонидовна
кандидат филологических наук, доцент, доцент Департамента иностранных языков и межкультурной коммуникации
Сухорукова Дарья Валерьевна
старший преподаватель Департамента иностранных языков и межкультурной коммуникации
requirements
The level of training of students in the online course: English В1/B2
content
- Lecture 1. Part I. Cultural awareness: a key to your success in an international organization.
- Lecture 1. Part II. Cultural awareness: a key to your success in an international organization.
- Task 1.1
- Task 1.2. Questionnaire. Assess your empathy.
- Task 1.3.
- Task 1.4
- Case. Moral Machine from a cultural perspective.
- Task 2.1
- Task 2.2
- Task 2.3
- Task 2.4
- Lecture 1. Develop your intercultural toolbox
- Task 1.1
- Task 1.2
- Task 1.3
- Questionnaire. Assess your skills
- Task 1.4
- Task 1.5
- Сase. The role of affinity groups in companies
- Task 2.1
- Task 2.2.
- Task 2.3.
- Lecture 1. Building Trust with Business Partners from Different Culture
- Task 1.1
- Task 1.2
- Task 1.3
Weekly classes include watching thematic video lectures, working with additional materials, performing test tasks with automated verification of results. The final grade for completing the course consists of the results of the control tests for each topic and the final control for the entire course.